Shipping conditions

RETURNS
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Our return policy lasts for 14 days. If your purchase was made more than 14 days ago, we unfortunately cannot offer a refund or exchange.
offer.
To be eligible for a return, your item must be unused and in the same condition as when you received it. The item must
and are also in their original packaging.
Some items are completely excluded from returns. Perishable goods such as food, flowers, newspapers, or magazines cannot be returned.
These items can be returned. We also do not accept products that are intimate or hygiene items, made of hazardous materials, or are flammable.
It involves liquids or gases.
Furthermore, the following items cannot be returned:
* Gift vouchers
* Software products for download
* Some health and personal care products
* Discounted or reduced-price items (2 collections are completely excluded from exchange)

To complete your return, we need a receipt or proof of purchase.
Please do not return the purchased items to the manufacturer.

In certain situations, only partial refunds are granted (if applicable).
* Books with obvious signs of wear
* CDs, DVDs, VHS tapes, software, video games, cassettes or vinyl records that have been opened.
* Items that are no longer in their original condition, are damaged, or are missing parts for reasons not attributable to our error
are due to this.
* Items that are returned after 14 days from delivery.

Refunds (if applicable)
Once we have received and checked your return, we will send you an email to inform you that we have processed the return you requested.
We have received the returned item(s). We will also inform you of the approval or rejection of your refund.
Once your refund has been approved, it will be processed. A 10% restocking fee will be deducted. After a few days, the refund will then be processed.
A credit will automatically be applied to your credit card or original payment method.

Delayed or missing refunds (if applicable)
If you haven't received a refund yet, please check your bank account again first.
Then contact your credit card company. It may take some time for your refund to be credited.
Next, contact your bank. There is often a processing time before a refund is credited to your account.
If you have done all of this and still have not received a refund, please contact us at info@design-revival.com.

Offer item (if applicable)
Refunds are only available for regular-priced items; sale items are excluded from refunds and exchanges.

Exchange (if applicable)
Exchanges are only accepted for defective or damaged items. If you wish to exchange one item for the same item, please send
Send us an email to info@design-revival.com and send the item to: Südliche Hauptstraße 2, Rottach-Egern, Bavaria, 83700, Germany.

Gifts
If the item was marked as a gift at the time of purchase and sent directly to you, you will receive a voucher upon return of the item.
Amount of the purchase price. As soon as we receive the returned item, you will receive a voucher by email.
If the item was not marked as a gift at the time of purchase or sent to the gift-giver, the refund will be issued to the gift-giver.
The person who gave the gift will be informed about the return.

Shipment
To return your product, please send it to: Südliche Hauptstraße 2, Rottach-Egern, Bavaria, 83700, Germany.
The customer is responsible for the return shipping costs. Shipping costs are non-refundable. If you require a refund...
Once received, the return shipping costs will be deducted from your refund.
The time it takes for the exchanged item to arrive may vary depending on the country where you live.
If you are shipping an item worth over €75, you should use a shipping service with tracking or take out a [service/insurance policy/etc.].
Consider shipping insurance. We cannot guarantee that we will receive the item you return.